Dependent Disposition Delimiter

When populated, this adds the ability to group together similar dispositions while in ACW work in the SiX Agent and display them as a primary disposition drop down and a dependent disposition dropdown.

For instance, let's say you use a dash (-) as the delimiter in your configuration. Then you have 3 dispositions as follows:

• Complete-Not Interested
• Complete-Item Sold
• Complete-Wrong Number

The SiX Agent will display a primary disposition as Complete and a dependent disposition list with Not Interested, Item Sold, and Wrong Number. If Not Interested is selected, the disposition Complete-Not Interested will be saved to the contact.