Hide ANI/From Address¶
Enabling the Hide ANI/From Address option will hide the ANI from the contact card when a new contact is delivered to an agent. Criteria must be added to tell the system when to apply this rule via the cog icon.
Enabling the Hide ANI/From Address option will hide the ANI from the contact card when a new contact is delivered to an agent. Criteria must be added to tell the system when to apply this rule via the cog icon.