Hide Skill Names¶
Enabling the Hide Skill Name option will hide the Skill name on each new contact delivered to an agent in the SiX Agent. Criteria must be added to tell the system when to apply this rule via the cog icon.
Enabling the Hide Skill Name option will hide the Skill name on each new contact delivered to an agent in the SiX Agent. Criteria must be added to tell the system when to apply this rule via the cog icon.