Release Notes

This page documents the recent release history for the Skybox SiX Agent Interface.

Version 1.7.21

Bug Fixes:

• Calling during an interrupted email - tries to park and fails with error.
• Disable voicemail range on discard.
• Limit history time to 3 hours max.

Version 1.6.16

Bug Fixes:

• ServiceNow custom domain screen pop opening in new tab.

Version 1.6.15

Bug Fixes:

• Support for ServiceNow custom domains.

Version 1.6.14

Enhancements:

• Email contact look and feel updates.
• Chat contact look and feel updates.
• Address book display/search company name.
• Universal font updates.
• Quick Reply substitution variables.